Privacy Policy

Privacy Policy

Introduction

Welcome to https://hatta-mountain-tour-dubai.terratrek.net (hereinafter referred to as “Hatta Mountain Tour Dubai” or “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://hatta-mountain-tour-dubai.terratrek.net.
  2. Mobile applications developed by us.
  3. Online services offered through our platform.
  4. Products purchased or accessed via our digital channels.

Please note that this policy does not extend to third-party platforms, applications, or services linked from our website, which have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  1. Using our applications or services as an authorized user.
  2. Visiting our websites that refer to this Privacy Statement.
  3. Communicating with us via email, phone, or text messages for any purpose, including newsletters and promotional offers.

Personal Data Collection

We collect various types of personal data, which can include:

  1. Account Information: User names, passwords, and account settings.
  2. Payment Information: Credit card details, billing addresses, and payment history.
  3. Financial Information: Bank account numbers, investment portfolios (if provided), and financial transaction records.
  4. Purchase Information: Products or services purchased, purchase frequency, and order history.
  5. Mobile Device Identifiers: IP addresses, unique device identifiers, and mobile network information.
  6. Location Data: GPS coordinates and location-based services data used for mapping and navigation purposes.
  7. Feedback and Reviews: Comments, ratings, and reviews left by users regarding our products or services.
  8. Social Media Information: User profiles, posts, and interactions on social media platforms when you connect them to your account.
  9. Product Information: Preferences, customization options, and product recommendations based on user behavior.

We collect this data through various means: direct user input, interactive features of our services, automated tracking technologies (such as cookies), and third-party data providers.

Cookies

Cookies are small text files stored on your browser or device when you visit our websites or use our applications. They serve several purposes, including:

  1. Strictly Necessary: These cookies enable core functionality, such as allowing users to log in and access secure areas of the site.
  2. Preferences: Remembering user preferences for a personalized experience across our platform.
  3. Analytics: Tracking website usage, analyzing trends, and understanding user behavior to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for the duration required by applicable laws and regulations, as well as for legitimate business purposes. Once the data is no longer needed for these purposes, we delete or anonymize it to prevent re-identification.

Security Measures

To protect your personal data, we implement robust security measures, including:

  1. Encryption of data at rest and in transit.
  2. Secure third-party processing partners who adhere to strict privacy standards.
  3. Regular security assessments and updates to our systems.
  4. Physical, technical, and administrative safeguards to prevent unauthorized access.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If we learn that we have collected such data by mistake, we will take steps to delete it without delay.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data, including:

  1. Access, rectification, or erasure of your data.
  2. Restriction or objection to the processing of your data.
  3. Data portability, allowing you to transfer your data to another controller.
  4. The right not to be subject to automated decision-making or profiling.
  5. Filing appeals or complaints with the relevant supervisory authority.

To exercise these rights, please contact our privacy team at [email protected].

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Information

For any questions related to privacy, data protection, unsubscribe requests, or if you have concerns about this policy, please contact us at:

  • Email: [email protected]
  • Address: Hatta Mountain Tour Dubai, Privacy Team, [Street Address], [City, State, ZIP Code]